Implementation
Menus, case types, document templates, tax set-up, users and roles configured to your business.
Services
Software is half the job. We do the other half with you.
Implementation, migration, integrations, training and support — delivered by the team that builds the product.
Data migration
Customers, items, plans, open invoices and cases moved from spreadsheets or your old system — checked line by line.
Integrations
Aggregators, WhatsApp Business, accounting exports and your own systems over our API and webhooks.
Hardware set-up
Terminals, thermal printers and the Silent Print Bridge installed and tested before your first service.
Training
Role-based sessions for counter, kitchen, case officers and finance — on site or online, in English, with regional-language sessions on request.
Custom reports & development
Reports, document formats or workflow changes your business needs, scoped and quoted up front.
How a rollout runs.
Step 1: DiscoverWorkshop on your outlets or case types, documents and tax.Output: scope and dated plan
Step 2: ConfigureWe set up the system; you review it in a sandbox.Output: sandbox you sign off
Step 3: MigrateYour data imported and reconciled with you.Output: reconciled data
Step 4: TrainEvery role practises on its real screens.Output: confident staff
Step 5: Go liveWe’re with you for launch day and the first weeks.Hypercare: the first weeks after launch
Support plans.
Every customer gets support. Choose how fast and how close.
| What you get | Standard | Priority | Dedicated |
|---|---|---|---|
| Channels | Help centre, email, tickets | + Phone & WhatsApp | + Named success manager |
| Hours | Mon–Sat, 9:30–18:30 local time | 7 days, 8:00–23:00 local time | 24×7 for critical issues |
| First response · urgent | 4 business hours | 1 hour | 30 minutes |
| Quarterly review | — | — | |
| Price | Included | Add-on · quoted | Add-on · quoted |